As a small business owner your plate is pretty full. Taking time to document policies and procedures seems like a daunting task. But, the time saved and the ease of your operations will make it worth the effort.
If you are a solopreneur you may think you don’t need to document or establish systems for handling your day to day task. But, consistency is key to insuring that everything is in order and that you are prepared for growth.
A system is a process you follow. It’s repeatable and makes it easier for someone else to step in and take over tasks for you. Having systems in place gives you and your employees an organized, simplified structure in which to work.
You start by dividing your business into six areas of focus. These different areas have a lot in common even though they are totally different. These areas will sometimes overlap each other and even sound redundant, but, in the end, they all come together to make your business run as smoothly as possible.
- Customers – the backbone of your business
- Employees – the face of your business
- Vendors – work as partners in your business
- Finances – the decision making tools
- Taxes/Regulations – the unavoidable
- You – the reason for your business
Developing written policies and procedures now can prevent a multitude of problems as your business begins to grow. Tackle these areas before they get out of hand. Don’t wait until your customers, vendors or employees complain about inconsistencies, have policies in place so that everything runs as it should.
By paying attention to these six areas, you put yourself into position to grow your business and reach your dreams. By evaluating each of the areas you can develop the tools to make sound management decisions. You will have the time and energy to focus on the really important things.